Quality Assurance

The satisfaction from our Corporate Partnerships is the key to our success and our highest priority. We continuously strive to be recognised as the first choice partner for New Business Development.

Ensure we thoroughly meet and hope to exceed our customers’ requirements

Provide our services in a manner that respects society, the law and the environment

Provide a personalised and personable service that our customers value

As a result we are committed to continually monitoring and improving our service and so ask our clients to assess and comment on our skill at understanding their requirements, delivery the right quality of prospects and indeed their overall satisfaction.

All key processes are documented and the operational aspects of activities involving communication, negotiation and discussion are covered by formal written policy documents that in turn are used to structure training.

We believe that quality is the responsibility of all staff. Our team is trained to understand our clients’ needs, they are made fully aware of relevant legislation, and are provided with support to ensure compliance. Regular appraisals and on-site training are an important part of our work ethic, and we welcome change and innovation